Privacy Policy

1. Introduction

This Privacy Policy explains how BYTEWIZARDY IT SOLUTIONS PRIVATE LIMITED (“we,” “us,” “our”) collects, uses, and shares information from users (“you,” “your”) of the Shopper Spot website. We are committed to protecting your privacy and ensuring the security of your personal information in compliance with relevant laws and regulations.

2. Information We Collect

We collect various types of data for different purposes to improve and personalize your experience with us.

2.1 Personal Information

Personal data may include, but is not limited to:

Full name
Contact details (email, phone number)
Shipping and billing addresses
Payment information (credit/debit card details, digital wallet identifiers)
Account preferences and settings

2.2 Non-Personal Information

We may also collect non-personal data, such as browser type, device type, operating system, and IP address, which cannot identify you individually.

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to:

Enhance site navigation and usability.
Track browsing behavior for analytical purposes.
Provide targeted advertisements based on your preferences.

You can modify cookie preferences through your browser settings.

3. How We Use Your Information

We use the data collected for multiple purposes, including:

Order Fulfillment: Process your orders, manage transactions, and facilitate returns or refunds.
Customer Service: Respond to your inquiries, complaints, and provide support.
Website Improvement: Understand how users interact with our site to improve our services.
Marketing Communications: Send newsletters, promotional content, and updates with your consent.

4. Data Sharing and Disclosure

We may share your data under specific circumstances:

4.1 Service Providers

We may employ third-party companies and individuals to facilitate our services, such as payment processors, shipping partners, and analytics providers.

4.2 Legal Obligations

Your data may be disclosed if required by law, in response to legal processes, or to protect the rights and safety of our users.

5. Data Storage, Security, and Retention

We take the security of your personal information seriously and implement robust measures to safeguard it:

5.1 Security Measures

Encryption: Sensitive data, such as payment details, is encrypted in transit and at rest.
Access Controls: We limit access to personal data to authorized personnel.
Regular Security Audits: We conduct regular audits and reviews to maintain high security standards.

5.2 Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Your Rights and Choices

As a user, you have the following rights regarding your data:

6.1 Access and Correction

You have the right to access and correct your personal information held by us.

6.2 Deletion and Portability

You may request the deletion or transfer of your data, subject to legal requirements.

6.3 Withdraw Consent

Where consent is the basis for processing, you may withdraw it at any time.

7. Children’s Privacy

We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us for deletion.

8. Changes to This Privacy Policy

This Privacy Policy may be updated periodically. We will notify you of any changes by posting the new policy on this page with an updated effective date.

9. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

Email: support@shopperspots.shop
Phone: +91 7974751747
Address: 6TH FLOOR, CLOUD -9, SECTOR 1, Vaishali, Ghaziabad, Uttar Pradesh, PIN Code: 201010